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Using Technology to Streamline Your Entity Management

‍This article draws from Athennian’s webinar, “How to Streamline Entity Management through Technology.” You can access the video recording and supplemental materials here. Entity management is the practice of keeping a company’s vital information and documents in an orderly system that the organization can track and view, with the goal of keeping entities in compliance. According to research, legal professionals spend only 29% of their day completing advantageous and billable tasks. For the average 8-hour day, that amounts to only 2.3 hours of productive work. The other 71%, according to experienced law clerks, is spent on manual administrative duties due to friction in the entity management process. What Challenges Do Legal Teams Face in Entity Management?Most of the market’s entity management tools on the market were built before the turn of the century, which renders staying abreast of the rapidly-changing industry near impossible. In no other industry do pre-2000 technologies suffice, which explains the severe gap in legal teams productivity.Archaic Tools Pose 3 Major Challenges:1. Lack of Trust in Data‍Legal teams lack trust in the accuracy of their records. Bad data causes operational efficiencies such as poor data entry, duplicate, and invalid data, which can lead to loss in revenue and increased risk.‍2. Compliance Issues Without a change management process to identify and incorporate regulatory and legal changes, legal teams are at a greater risk of financial penalties and reputational damage. Without modern compliance solutions in place, missed deadlines and out-of-date corporate records can occur.‍3. Reporting Is UnreliableIn addition to manual reporting being laborious, it also drastically increases the chances of human error. Entering the wrong information without noticing has a domino effect that can lead teams to make bad decisions that can have a long and lasting impact on the business. How Can Technology Be Leveraged to Streamline Entity Management?A modern, cloud-based, and scalable entity management platform allows for controlled data management through a centralized online workspace. Accuracy, data integrity, and organization are just some of the benefits of a cloud-based single source of truth. Automated reporting eases and expedites the process for annuals, renewals, compliance, and documentation automation, leaving more time for billable tasks. The Benefits of Entity Management SoftwareA modern cloud-based entity management solution offers your team the efficiency and flexibility to thrive in today’s fast-paced legal market. Benefits of Entity Management Technology:Easily share business insights with internal and external teams.Ensure all levels of the organization, including governance, tax, and finance, work together more efficiently and proactively.Remove manual tasks from your workload.Provide up to date, accurate information to your entire team, regardless of where they are, globally.Ensure stakeholders and business decision-makers have the correct data when they need it.For more information on how automation can increase productivity and streamline workflows, download our webinar and supplemental materials here.

By
Kyle Marks
8/9/2021
All
EMEA
Entity Management
Legal Operations
Blog Posts

CANLIF Survey Suggests Tech Solutions to Combat Escalating Challenges

Last week the Canadian Legal Innovation Forum (CANLIF) released their first Legal Department Survey, comprised of data from over 80 decision-makers in corporate legal departments. Among those surveyed were general counsel, legal counsel, and legal operations from various industries, including financial services, education, technology, government, and real estate.In general, CANLIF found that legal teams’ primary sources of frustration were burnout, increased workload, and inefficiencies due to lack of innovation.41% of those surveyed reported that their teams have made strengthening their entity management a high priority this year. Still, 38% are finding that they have a hard time assessing the appropriate technology solutions. ‍Those surveyed also reported that the past year has introduced new challenges into their department’s daily workflow and put pressure on concerns that have remained stagnant over years past. ‍Some challenges that legal departments still face are compliance management, contract management, and data governance. Meanwhile, the sudden shift to remote work has integrated new frustrations, such as data management (staying on top of everything), data privacy compliance/work from home compliance, and managing growth with limited remote resources. Moreover, many cited that their innovation budgets have either stayed the same or increased minimally. In fact, 59% of those surveyed stated that budget has the most significant impact on innovation. One Senior In-House Lawyer said, “Firms need to recognize the cost pressures, and [. . . ] should only be undertaking work that adds value (i.e., we should be paying for expertise, and not administration).” With money being expensed toward low-level administrative duties, there is little room to focus on the high-value tasks that contribute to growth. ‍This lack of motion in budget increase, coupled with the past year forcing new challenges upon legal departments that are still struggling to combat perpetual problems, new technology solutions are more crucial than ever before. A platform that understands the need for automation and inherently offers the collaboration tools that the market demands are the first step in tackling these concerns. Take a quick product tour to see how Athennian’s efficient and intuitive software can transform your legal department.‍To read the full CANLIF report, click here.

By
Athennian Team
16/8/2021
All
EMEA
Legal Operations
Blog Posts

Legal Paraprofessionals: The Constant Amidst a Changing Market

With clients & internal teams seeking lower costs and higher efficiency, the legal industry has seen a spike in demand for skilled paraprofessionals. This has caused the paraprofessional role to evolve in unprecedented ways. In this post we will discuss: The evolution of the paraprofessional role.Paralegals and Remote Working.How paraprofessionals can manage and thrive amid this changing landscape.What technologies can be leveraged for excellent efficiency?How to adapt to new technology platforms. How Has the Role of the Paraprofessional Evolved?Paraprofessionals are no longer just law clerks, paralegals, legal specialists, or any other non-lawyer professionals who docket their billable hours. They have rapidly evolved to become technology ambassadors, custodians of client relationships, and mentors to the new generation of legal professionals. Today, legal paraprofessionals have the qualifications for early involvement in the decision-making process and the skillset to play a strategic role in growing organizations. Transactional tasks that do not require contextual knowledge are no longer the majority of a paraprofessional's workload. In one of our recent polls, 71% of paraprofessionals said they were involved in decisions relating to their role. Still, 21% are left out of the decision-making process. Type image caption here (optional)No longer do paraprofessionals play an ancillary role. As companies become more client-focused, paraprofessionals and their long-standing relationship with the clients are more important than ever. Additionally, as experts in technical procedures, their job as mentors to early-career paraprofessionals is crucial.How the Shift to Remote Work Has Impacted Firms and Working Relationships for Paraprofessionals The shift to remote work has accelerated what was already afoot in the industry, hastening the rate at which legal organizations are going digital. In another recent poll conducted during the Optimizing Paraprofessional Workflows to Help Law Firms Gain Competitive Advantage webinar, 82% of paraprofessionals reported that the shift to a remote working environment was the biggest change they’d seen at their law firm or legal department.Like most industries, the shift to remote work has forced modifications everywhere, from client relationships to team dynamics. The three main areas that have been impacted by remote work are: 1. The Transition from Paper Intensive to Paperless: Historically, law firms and legal departments were ill-equipped for remote work. Taking “work home” meant the paraprofessional became the sole custodian of the physical file with no ability to collaborate. But 2020 empowered companies to go paperless, adopt e-filing, and use digital signatures rather than lengthy back-and-forth email correspondences. Adopting these changes enabled the most seamless transition from the office to the home. 2. Team Collaboration:Technology has not just eased the transition for processes but also has aided interpersonal work relationships. Paraprofessionals are learning new ways to connect online, such as Zoom calls or online webinars and networking events.Favorite tips for collaboration (suggested by a recent panel of esteemed paraprofessionals) include: It’s helpful when lawyers include paraprofessionals on the file as soon as it comes through the door. This fosters team spirit and a feeling of connectedness and ensures a better end result. Upon receiving a file from a lawyer, paraprofessionals can reach out to better understand their colleagues' tone and style of communication. This helps aid the creation of working norms and mutual understandings for the team across a range of simultaneous channels of communication—from calls, online meetings, emails, messaging platforms and more.3. Creating Work/Life Balance in a Remote WorldThe changing role of the paraprofessionals, coupled with the new virtual working environment, has blurred the lines between professional and personal life, challenging the way we manage our time and schedules. Some suggestions made by our panelists during “The Remote World’s Reality: Connected or Micromanaged?” were:Be sensitive to everyone’s remote working situation; not everyone is comfortable being on video. Set aside time blocks dedicated to certain projects. This helps you to stay accountable and manage your time.Schedule your emails, messages to sync with working hours. Be cognizant of the fact that people have different work schedules, and communications sent outside of normal working hours can cause unnecessary anxiety in recipients. How Paraprofessionals Can Manage and Thrive Amid This Changing LandscapeAdapting to new environments can be tedious without a plan. Paraprofessionals can adopt the following practices suggested by experts in the legal industry. Organize your calendar by asking yourself these questions:How much time am I spending in meetings versus how much focus time do I have?How many projects/files am I currently working on? What time commitment is required for each one?Who am I working with, and what is their working style? How can I organize myself to optimize both our time together? What other requests do I have coming my way? If you see an unexpected influx of requests coming in and are struggling to complete everything on your to-do list, follow these three steps:Determine: What exactly is this person asking for?Dismantle: Is this a high-priority-high-impact request? How does this rank against other projects I am working on?Diffuse/Delegate: Am I the only person who is capable of helping the requestor? No- Who can I direct them to the right resource? Yes- What is the latest by when I can get this done? Does it have to be today? If you have a small team and can’t delegate requests to other team members, learn the personality type of the requestor and communicate with them in a way that helps them understand your current priorities and workload. Leveraging Technology As the laundry list of requests and responsibilities increases, paraprofessionals find themselves relying more on technological solutions to manage their day. Some of the technologies that have witnessed massive adoption are:ITimekeep for legal assistance used for scheduling DocusignCloud-based-Certalized Entity Management platforms like AthennianWebex teams Microsoft teams for CollaborationAI & E-discovery: E-discovery is at the forefront of the technology landscape because a linear review of cases is a thing of the past.RPA: Removes a lot of mundane work and lets automation take away that burden. As the tech stack expands, so does the amount of accessible client data. As technology ambassadors, paraprofessionals become custodians of this vast amount of valuable data. Managing and Learning New Technology PlatformsWhile some paraprofessionals are comfortable with new platforms and technology, others may find it daunting. Below is a guide for utilizing these new technology solutions to feel empowered and not overwhelmed. The first step to being an effective technology ambassador is acknowledging that there is a wide variety of solutions in the market. The sheer list and number of options available can be overwhelming. Moreover, evaluating each technology to find the best fit is tedious, given its massive impact on business. Determine the “Why”First, determine the need for new technology. Technical market offerings help solve the issue of “How” in a process, but we shouldn’t lose sight of the “why.” “Why are we using this technology, and how does it align with our business goals?”Determining the answer to this question is often a group activity involving other teams and decision-makers. To ensure the success of this exercise, follow the steps listed below:Identify and Include all key stakeholders in the decision-making process.Collect different use cases for the technology in question.Build a business case with real tangible results.Have A Plan for Implementation As organizations realize the importance of technology, they increasingly spend more on its implementation. In the past, paraprofessionals were expected to implement all the software from the sidelines. In the present day, it is a collaborative effort of the paraprofessional and IT teams. Paraprofessionals are often evaluating, recommending and implementing new technologies for their firms & teams.A major component of the implementation plan is dealing with resistance from teams. Learning new technology is a significant challenge, and the fear of the unknown can cause friction among the teams. It is vital to:Set an implementation plan with a defined timeline that factors in the onboarding process. Consider everyone’s learning style while developing a communication and learning plan. We need to involve paraprofessionals in design thinking and demos, as well as using them as SMEs. Identify the stakeholders and keep them informed about the process. Create content and learning material to match various learning styles (e.g.,instructor-led training, convention labs, working sessions, simulations, cheat sheets, workbooks, manuals, etc.). In conclusion, A strong onboarding plan and open communication between teams can bolster the adoption of new technologies and ultimately make organizations more efficient. ConclusionThe landscape of the legal industry is changing, and paraprofessionals are at the forefront of this evolution. Organizations are starting to recognize the true value of paraprofessionals and are striving to use their qualifications and expertise in new ways. As a result, they are included in buying decisions and strategic conversations much earlier than they historically were. In the future, paraprofessionals will seek more training in legal operations and project management as they develop their careers. Technology vendors can be valuable partners for paraprofessionals to further this training and skill development.

By
Athennian Team
11/8/2021
All
EMEA
Legal Operations
Blog Posts

Legal Technology Round-Up

Historically, legal departments have been resistant to technological change, leaning on the long-standing motto: “If it ain’t broke, don’t fix it.” However, the economic transformation over the past year has shown us that the motto should actually read: “if it ain’t broke yet, it might break soon, and your business will fall behind because of it.”With the pandemic changing how we work, legal departments have seen a spike in technology spending, finding solutions that not only fix unforeseen problems but make day-to-day operations function efficiently and without friction. This article rounds up the best sources on tech trends, the most accurate statistics for upcoming changes, and critical thoughts on the future of legal technology. 5 Legal Technology Trends Changing In-House Legal Departments | GartnerThis article, derived from Gartner’s 21 Corporate Legal Tech Predictions Webinar, discusses five key statistics for the future of legal technology. It includes predictions on legal tech spending, which will be up threefold by 2024, and the future of legal team staffing. Gartner predicts that because of the pressing need to maximize lawyer’s skills and expertise, 20% of roles will be filled by non-lawyer candidates. “Advancing key improvement and innovation efforts will likely require a different set of skills or perspectives than those typically groomed in a traditional legal education.”The survey also predicts that by 2024, 50% of the corporate transaction workload will be automated. Further, the same study but from 2 years prior finds that 55% of the legal workload can be automated, leaving only a 5% gap for inefficiencies. With this shift toward automation, legal teams are leaving time-consuming administrative duties behind to focus on high-value and billable tasks.Contract, Document Management Top Legal’s Priorities as Tech Spending Ramps Up | Law.comLaw.com’s analysis on the Wolters Kluwer 2021 Future Ready Lawyer Report finds that 57% of legal professionals plan to increase their tech investments in the next three years (up 6% from last year.) This increase is unprecedented, as legal teams are notorious for slow technological changes. In fact, 78% of the 700 surveyed plan to adopt collaboration tools, and 77% plan to employ automated contract drafting solutions. Adopting both solutions makes communication between parties more efficient and allows legal teams to use their skills on high-value tasks rather than day-to-day minutiae. Moreover, 81% of those surveyed will invest in E-signature solutions, which is a significant way to increase efficiency and maintain security. 2021 Future Ready Lawyer Survey | Wolters KluwerWolters Kluwer offers their own summary on the 2021 Future Ready Lawyer Survey, which provides insight on client-firm relationships. With corporate legal departments turning to tech solutions, law firms are compelled to do the same. Wolters Kluwer reports that 91% of legal departments intend on asking prospective firms about their use of technology in the next three years. 78% will expect their employed law firms to use technological solutions to deliver the best service possible, and 76% expect their firms to increase efficiency and productivity through these solutions. 24% of legal teams are prepared to switch firms based on their current expectations.ABA 2020 Legal Technology Report | Law Technology Today The American Bar Association’s 2020 Tech Report provides an analysis of the for purchase, ABA 2020 Legal Technology Report. Included in this report are statistics gathered from attorneys who, at majority, hail from small firms (under 50 attorneys) and who, on average, have been admitted to the bar for 30 years. ABA reports that 62% already budget for technology, with a direct correlation to firm size––the larger the firm, the more likely they are to employ technology solutions. It also reports that only 7% found that technology problems often impact their productivity. Most legal technology is outdated, fragmented, and lacks an intuitive interface. Athennian, with its user-friendly platform and expert engineering, offers the best-in-class solutions for those affected by technology problems.Will Lawyers Use Technology Differently After the Pandemic? Survey Says Maybe | Above the LawAbove the Law offers insight on a recently released report by American Legal Net (a survey based on interviews with attorneys from large-scale legal firms). ALN reports that almost 50% of those surveyed found that a year of remote work did not impact their yearly profits. “[The] feared drop in productivity never materialized … By June [of 2020], we realized that we had not slowed down as much as I thought, and by September or October, we realized that we were actually having a pretty good year....”- Attorney interviewed by ALN ‍79% reported using technology to aid the shift to remote operations, and 64% are considering upgrading their technology based on their experiences during the pandemic. Notably, 52% have allotted a higher technology budget already. In SummaryThe legal industry, just like the rest of the world, is changing––rapidly. With new technological solutions emerging, and the attitudes toward them transforming, it can quickly feel daunting. But it doesn’t have to be. Athennian makes migration easy––take the first step to enhancing your team’s productivity by contacting Athennian for a demo. 

By
Molly Greville
14/7/2021
All
Legal Operations
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