*Due to privacy concerns, the name of the company in this case study and its team members are not published.
Summary
Discover how a large healthcare organization with locations around the U.S. uses Athennian to maintain compliance & onboard new paralegals seamlessly.
Introduction:
- The company is a nationally recognized healthcare leader that operates over 40 hospitals and 1500 care locations across the U.S.
- A full spectrum of care is offered from Emergency Departments to Nursing Homes.
- The paralegal team has been using Athennian since September 2020.
Challenge
Businesses across the US and Canada are highly scrutinized from a compliance and tax perspective, and are always at risk of being penalized for non-compliance. The healthcare industry is no different.
The in-house paralegal team recognized this risk, and prioritized finding a cloud-based entity management platform that met their security standards.
Goals
✅ Pull complex reports to meet compliance requirements
✅ Manage entity structures with various teams from locations across the country
✅ Onboard new paralegals quickly and efficiently
Action
The company’s previous entity management platform housed several custom documents and a variety of sensitive entity data. Athennian’s team of specialists worked with the company to complete field mapping activities, which ensured the paralegal team could transition securely and smoothly.
“From my experience, the onboarding process was very smooth overall. The process was outlined and my expectations were set prior to beginning the migration. We migrated thousands of documents over to Athennian and they ended up in the correct entities. This entire process went as smoothly as I could’ve asked for. ”
- Database Administrator, In-House Legal Department
The ability to pull and review a variety of reports from the database is required in order to maintain compliance and monitor overall entity health.
Athennian’s Custom Reports allows the paralegal team to pull specific, flexible reports quickly. The paralegal team is able to export, share and edit custom reports at any time, which improves collaboration and increases efficiency for the team. Athennian’s cloud-based platform allows this team to create and assign tasks and due dates in order to stay on top of deadlines and therefore avoid any related penalties.
Athennian’s migration specialists enabled Restricted Teams in the database to provide a collaboration platform for stakeholders. With Athennian, the team can standardize data and allow secure access to save time and increase value.
Result
Implementing Athennian has ensured team-wide standardization as paralegals and stakeholders have access to the same up-to-date data in seconds, from any location. This ensures consistency and standardization, eliminating discrepancies resulting in compliance issues.
The paralegal team noted that an important benefit of Athennian is the user-friendly interface. This has allowed the team to quickly onboard new team members with no additional cost and little effort. Athennian’s intuitive nature allows stakeholders with no entity management experience to easily access the platform and get the answers they need quickly.
“When onboarding new team members, I create tutorials but often they know exactly where to go! Just like how people are familiar with Excel, Athennian is so intuitive that users know their way around very quickly. Our team can also pull up information quickly, not only paralegals but other people who are given access find things super easily” - Database Administrator, In-House Legal Department
Why Athennian
Security is a priority of Athennian’s. Our SOC 2 Type 2 and ISO certifications among many others provide the legal team and internal clients peace of mind. The in-house legal team needed a powerful entity management system that would allow them to run their complex business within the constraints of a highly scrutinized industry. Athennian’s first to market cloud-based entity management system fit their requirements on several fronts, including price point, security, stellar customer service and quick responses from the support team.
Some of Athennian's Security Certifications
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