In a recent survey by EY, 89% of legal department leaders reported substantial challenges with legal entity management giving them concerns about being deal ready.

There are typically three reasons why the management of legal entities is a cause of concern for legal, finance and tax leaders.

  1. Entity Management is often a “shared responsibility”

    Legal entity management tends to be a “shared responsibility” between legal, tax and finance departments. 76% of legal departments surveyed reported having five or fewer employees focused on entity management. However, 73% reported leveraging finance departments and 53% reported utilizing the tax departments in the entity management process. Cross-departmental collaboration is usually a substantial challenge for most large organizations that leads to friction around ownership and responsibility. 
  2. Outdated legacy legal entity management software

    A whopping 96% of legal departments report issues with their legal entity management software. 72% find it difficult to keep systems updated and 62% found it challenging to track governance activity statuses. 

    According to EY, these issues arise from two related challenges: “ineffective implementation and an organization’s dependency on older systems [Diligent Entities, GEMS, Secretariat, hCue, EnGlobe, etc.] that lack the user interaction and interface of modern technology.”

    Most legal entity management software installed in large legal departments was built in the 1990s and suffers from poor user experience and data architecture that create friction to user adoption. Indeed, James Stantonian, a leading user experience designer, provided an eye-opening review of the realities of using outdated entity management software:

    We also learned that the system [Diligent Entities, formerly Blueprint] was so complex - a product of its meandering and ad-hoc development - that administrators were afraid of letting people add or edit data for fear it would compromise it, and thus became human bottlenecks.
  3. No centralized management of local service providers 

    As companies grow, they tend to naturally leverage a decentralized mesh of law firms by managing entities for basic statutory compliance at fees up to $5,000 per entity per year. This model can create coordination and cost management challenges. 

    Currently, 47% of legal departments currently operate in this decentralized model. However, 57% of multinationals reported that they are considering moving to a centralized model where a single alternative legal service provider provides a global solution. 

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